How can we help?

Real people, warm answers - usually within one business day. Pick the app you need a hand with, or write to us directly.

• Saving & galleries

  Where artwork is kept, how sync works, and what to send us if a save is missing.

• Offline drawing

  What works without Wi-Fi, and which tools need a connection.

• Subscriptions & billing

  Manage Plus or Pro, restore a purchase, find receipts, or ask about a refund.

• Accounts & devices

  Sign in, approve a child device, switch devices, and keep galleries in sync.

Still stuck? support@koydo.app - we read every note.